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Increased Compliance and more consistent handling of
requests
FOIA Systems  is a software solution that helps
Governments and Agencies manage Freedom of
Information Act and Open Records requests. Communities
of all sizes are required to comply with increasingly
stringent state regulations, while receiving a higher
number of requests every year.

The FOIA Systems Suite automates the delivery of
information to requestors, while benefiting staff with a
more efficient process. The FOIA Systems Suite captures
all requests received by letter, web, email, or walk-in. It
handles all aspects of FOIA request process by logging,
routing and managing, calculating associated payments
and delivering the required materials.
Higher Revenue with more accurate and easier handling
of fee
s
Identify Costs that are not currently being recouped, but
are eligible to bill
Reduces Requests with knowledgebase of information
and documents
Finally...
Complete. Easy. Affordable.
Fee Tracking
    Track all fees including waived Fees

Time Tracking
    Easily track all staff time devoted to      
     one or all requests

Reporting
    Over 30 standard reports and               
     custom report writer

Decision Tree
    Assists staff maintain compliance          
     with regulations

Appeals Processing
    Manages all requests in appeal             
    status
    
WorkFlow Engine      
      Automatically notifies, escalates     
       and assigns

Escalation Rules
    Automatically notifies staff about      
    any compliance issues

Letter and Email Manager
    Unlimited custom letter templates     
    and merge fields

Payments
    Creates invoices with online             
    payment option for fees

Security
    Highest level of security with user     
    profiles for staff
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